Technical Community Moderator

What is Polygon Labs?

Polygon Labs is a software development company building and developing a network of aggregated blockchains via the AggLayer, secured by Ethereum. As public infrastructure, the AggLayer will bring together user bases and liquidity for any connected chain, and leverage Ethereum as a settlement layer.  Polygon Labs has also contributed to the core development of several widely-adopted scaling protocols and tools for launching blockchains, including Polygon PoS, Polygon zkEVM, and Polygon Miden, which is in development as well as Polygon CDK.

Job Summary:

Polygon Labs is seeking a dedicated and technically savvy Community Moderator to join our Core Protocol Developers Community Team. This role requires an individual with a deep understanding of zk-rollups, Layer 2 solutions, and blockchain technology. The ideal candidate will be responsible for monitoring technical community channels and being a strong touchpoint between our community and our developers/technical leaders. You will help shape our community strategy by creating reports with quantitative and qualitative details to help us be better stewards to our community.

• Community Moderation: Monitor community channels (e.g., Polygon R&D Discord Server, Developer Telegram groups, Polygon Forums) effectively round the clock with support of other community team members, respond to technical inquiries, and engage with community members. Conduct AMAs, webinars and workshops on Discord and other community platforms.
• Technical Research: Conduct in-depth research and create content on zk-rollups, Layer 2 solutions, and blockchain technologies. Stay updated on the latest trends and compile findings into reports. Coordinate with independent community members to help them with their research.
• Strategy Support: Assist in formulating and executing community engagement strategies based on research and feedback. Provide insights to improve community interaction.
• Collaboration and Communication: Work closely with the Core Protocol Developers Community Team and other internal teams. Communicate effectively with developers and community members.

• Strong understanding of blockchain technology, zk-rollups, and Layer 2 solutions.
• Proven experience in technical research, preferably in the blockchain space.
• Previous experience moderating technical or developer-focused communities.
• Excellent communication skills for engaging with community members.
• Ability to identify and resolve community issues promptly.
• Ability to have flexibility with your work schedule to fulfil the responsibilities of an ecosystem that is always active.
• Proficiency in creating technical content and documentation.
• Ideally, they are fun, have good people skills, are resourceful, knowledgeable, and critical thinkers.

• Opportunity to work with a leading team in blockchain protocol development.
• Remote work flexibility with a dynamic and collaborative team environment.
• Continuous learning and professional development opportunities.
• Build your self brand over time.
• Access to the internal teams, to aid with new knowledge and learnings.

Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.

If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

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