Strategic Partner Manager, Payments: Cash App & Afterpay

Company Description

Job Description

The Global Payments Partnerships team leads commercialization and business development for our commerce payment products, Cash App Pay and Afterpay. Our ambitious team develops go-to-market strategy for our commercial products, builds effective relationships with the largest players in the payments, finance, and technology industries, and drives critical results across the business. We are looking for an experienced partnerships manager to own our relationships with a select list of our biggest and most strategically important partners.

The Strategic Partner Manager will work closely with our executive leadership team to manage and grow existing partnerships that represent the biggest upside opportunities for our business globally. You’ll define the strategy for the partners in your book, and partner directly with cross-functional team members (Product, Sales, Marketing, Finance, Legal, Engineering) to execute on that strategy. You will own primary responsibility for the performance of your partners, and deliver revenue that will have a massive impact on our core business.

The ideal candidate will have an understanding of the economics of the payments space and deep knowledge of the payments ecosystem. This individual should also have an understanding of what will be needed to properly resource a partner strategy, and work with stakeholders to develop a plan for ensuring the success of a partner. A deep sense of ownership, drive, entrepreneurship, creativity and a strong track record of establishing strong partner relationships are essential.

You will:

• Develop strategy: Create and implement an overarching plan and strategy for maximizing the effectiveness of a partnership, in terms of driving profitable business impact and product distribution at scale.
• Build relationships: Establish strong rapport with partners at every level (executive to working groups, across functions) to influence their decision-making and advance our goals.
• Design scalable programs: Build and project manage a partnership program that both achieves our goals while meeting partners’ objectives, scaling across internal and external teams and across global regions.
• Commercialize payment products: Lead commercialization of new products and features by refining and executing our channel partner distribution strategy. Lead end-to-end partner negotiations to deliver maximum distribution of our payments products, including upsell and cross-sell of new products and features.
• Lead cross-functional initiatives: Establish yourself as the go-to commercial voice for our partnership strategy and most strategic partners. Provide critical market feedback to improve our product. Drive efficiencies and improvements that accelerate business impact.

Qualifications

• 6+ years of business development or partner management experience, preferably at an innovative payments company.
• A demonstrated track record of success managing channel partnership programs, ideally in payments or fintech.
• Proven ability to build C-suite relationships and navigate external organizations both to identify internal champions and to influence decision makers. You are an expert negotiator with a strong understanding of commercial contracts and complex negotiating dynamics that may be simultaneously cooperative and competitive.
• A hunger to tackle complicated and impactful business problems.
• A scrappy and humble mindset to work autonomously. You roll up your sleeves to get things done.
• Sharp problem solving and communication skills. You’re a killer partner manager and strategic thinker who comes armed to internal and external conversations with the right data and analysis to make a convincing argument.
• You have a knack for sharing critical information with the appropriate amount of detail to the right internal stakeholders and the right time.
• Equal willingness and ability to drive strategic deals but also dive into details and minutiae of everyday partner management
• Deep comfort operating in the ambiguity of an ever-evolving product that operates at scale globally.
• Willingness to travel (primarily domestically but sometimes internationally) for both internal and external meetings.
• BS/BA required; MBA or Masters degree a plus

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on the candidate's work location and may be modified in the future.

Zone A: USD $135, 200 - $185,900
Zone B: USD $125,800 - $172,900
Zone C: USD $119,000 - $163,600
Zone D: USD $108,200 - $148,700

Amounts listed above include target variable compensation.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square?

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Because the material duties of this role involve direct or indirect access to sensitive personal or financial data, a criminal background check is required following a contingent offer of employment.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.