Senior Systems Engineer

About Swirlds Labs:

Swirlds Labs was established with the mission to accelerate the future, built on Hedera – the most used, greenest, enterprise-grade public ledger for the decentralized economy. Our vision is to enable ‘Shared Worlds’, where anyone can gather, collaborate, conduct commerce, and control their own online footprint. We will enable this vision by continuing to provide development and other support for the Hedera network, building community and enterprise solutions that enable fast, rapidly scalable adoption of Hedera network services, and cultivating ‘moonshot’ projects that will change the way humans and organizations interact in cyberspace.

About the role:

We are currently seeking a Systems Engineer to work within our team, helping to build out, maintain, and troubleshoot our infrastructure. He/she must be equipped and able to work in a dynamic and rapidly expanding environment. This person will serve as part of the Information Systems and Security team that collectively demonstrates excellent technical competence and reliability in delivering mission-critical infrastructure and that continually ensures the highest levels of accessibility, optimization, and security. Qualified systems engineer applicants will have a strong background in IT, computer systems engineering, or systems engineering and analysis.

You may find yourself doing all of the following:

• Managing underlying network infrastructure aspects, including domain name management, and DNS
• Overseeing SAAS-based tools, including Google Workspace, Notion, Zoom, Slack, GitHub, and others
• Developing and documenting IT standards and processes to ensure compliance and conformity
• Evaluating opportunities with third parties to deliver or improve upon key business functions
• Facilitating the execution of critical transactions on the Hedera distributed ledger network
• Consistently and successfully providing 2nd and 3rd level support
• Acting as liaison between departments to gather business needs and requirement
• Providing regular reporting of IT system performance and security
• Identifying, developing, and implementing operational and functional improvements of business systems
• Supporting operational and cybersecurity requirements across the company

Qualification Requirements:

• 8+ years of experience in a systems engineer or similar role
• IT Certifications in Cloud, DevOps, or Security related fields
• Experience operating in globally diverse organization
• Familiarity with operating systems, such as Windows, MacOS, Linux, and UNIX
• Excellent scripting skills with PowerShell and Bash
• Experience with GitHub and open-source software
• Understanding of ITIL and ability to establish and operate services under that model
• Background in IT operations in a Software/Platform/Infrastructure as a Service environment
• Experience with virtualization or containerization (e.g., VMware, Docker, Kubernetes)
• Familiarity with enterprise and cloud network topologies, systems, services and tools
• Excellent written and verbal communication skills
• Strong conflict resolution and critical analysis skills

Other skills that are great to bring with you but that we can help you develop:

• Knowledge of programming languages, such as Python, Java, or JavaScript
• Experience operating in a DevOps organizational model
• Demonstrated experience with Amazon AWS, Google Cloud and/or Microsoft Azure
• Familiarity with automation tools such as Zapier, IFTT, n8n
• Interest in or knowledge about Web3, Blockchain, Crypto