Recruiting Operations Manager

About Crunchbase

Crunchbase helps over 70 million people around the world connect with the companies and people that matter. We are democratizing access to opportunities so that entrepreneurs, investors, job seekers, salespeople, and others can accelerate innovation for a better future. We are proud to build products that are shaping how companies and people connect, using our intelligence and data to help them communicate in a more meaningful way with one another. We are committed to a positive, diverse, and inclusive culture by hiring for potential, focused on the inclusion of people who have different ways of thinking, different viewpoints, different backgrounds, and different skill sets. We value a transparent and open culture that positively impacts our teams and our products. Crunchbase has a remote-first approach, and is open to hiring in these locations: Atlanta, Austin, Boston, Chicago, Denver, Las Vegas, Los Angeles, Miami, Minneapolis, New York, Philadelphia, Portland, Raleigh, San Francisco, and Seattle

Recruiting at Crunchbase

The Recruiting Operations Manager will create consistent processes and improve team efficiency at scale. You will operate as both systems and process manager responsible for delivering and expanding our talent acquisition processes, tools, systems, and data analytics that enable the recruiting team to scale the company. You will lead initiatives to improve operational efficiency, data-driven decision making, and guide change management across the organization. You will bring a modern approach and thinking about how to recruit top talent to the company resulting in talent operations efficiencies.

What You'll Do

• Manage a team of 2 Recruiting Coordinators
• Serve as the SME for all of our recruiting systems and tools (Lever, Ashby, LinkedIn Recruiter, Gem, etc.) and consistently assess whether we are fully optimizing each tool to meet our hiring goals. You'll also assess the tools themselves and lead change where needed
• Cultivate close partnerships with the recruiting team and other cross-functional partners that enable the successful delivery of efficient and thoughtful programs, processes, and solutions
• Drive adoption of systems, tools, and processes by delivering user-centric training, documentation, and support
• Ensure enablement and new hire onboarding of hiring managers and recruiting team members run smoothly to be successful
• Manage the development of recruiting dashboards and success metrics. Develop weekly, quarterly, and annual reporting on our key performance metrics.
• Develop recruiting insights to use data to build forward-thinking analytics to advise strategic decision making; review and analyze data to identify trends and recommend solutions to improve recruiting productivity efforts
• Identify ways to provide a best-in-class candidate experience and interview processes across all points of the candidate lifecycle
• Own other recruiting operations-related projects such as systems integration, systems implementation, etc. Assist with other recruiting projects including employer branding, university recruiting, recruitment marketing, etc.

What We're Looking For

• At least 3+ years in an Operations focused role, recruiting experience a plus
• 1+ year managing direct reports
• Deep knowledge of recruiting processes, key metrics, and what levers will most dramatically improve the efficiency and effectiveness throughout various stages of scale
• Experience managing and evaluating recruiting tools such as ATS (Lever), CRM (Gem), Sourcing tools (LinkedIn), etc
• Ability to partner with cross-functional team members, while driving innovation and change management
• Strong management experience developing Recruiting Coordinators and building growth plans for them
• An analytical approach, structured problem solver, and strong attention to detail

What Crunchbase Offers

• Competitive salary and equity
• Remote first policy
• Generous Reimbursement policy for learning and development activities
• Monthly fitness / mental health reimbursement
• 14 weeks of fully-paid time off for new parents
• Flexible Paid Time Off (PTO)
• Volunteering Paid Time Off
• Incredible medical, vision and dental benefits for employees and their families
• Free One Medical Group membership for employees and their families
• 401(k) and Roth plans, and free annual financial adviser check-in
• Monthly internet stipend
• Work from home allowance to purchase furniture for your work from home space
• Annual carbon offset
• Matching charity contributions for our Townhall awards
• A team of creative, transparent entrepreneurs driven to accomplish our mission

At Crunchbase, we value team members who are passionate and enthusiastic about what we're building here. We believe there is no "perfect" candidate, and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about Crunchbase and looking to learn and grow, then we look forward to reviewing your application!