Product Designer (MetaMask Key Management)

About MetaMask

We’re building for a future where the internet and world economy empowers people through interactions based on consent, privacy, and free association. Where both communities and individuals flourish. To accomplish that, we’re working hard to make web3 accessible for everyone. MetaMask is both a crypto wallet and a gateway to the decentralized web. Our tools help people create communities, play video games, access financial services, make payments, invest in assets, protect against economic turmoil, and more. Our browser extension and mobile platforms meet the needs of millions of users and developers across the world. Originally a humble key manager, today MetaMask serves over 30 million monthly active users as a decentralized application development platform, an aggregator of decentralized cryptocurrency exchanges, and a decentralized identity manager. 

About the Team

The most fundamental role that MetaMask plays for 30+ million users is to help them manage their private keys and take action with those keys. Our first and most well known strategy for this is the Secret Recovery Phrase (aka the “seed phrase”). MetaMask stores the users SRP on their machine, and from it deterministically generates private keys and accounts. Our next innovation in this area was integration with hardware wallets. By storing their SRP on external hardware design for this purpose, users are able to be more secure than their machine while enjoying the convenience and UX of MetaMask. Over the past six months, we have expanded the number of hardware wallets we integrate with and have fixed some long standing pain points in hardware wallet UX. However, the development of account and key management solutions at MetaMask is just getting started. While our roadmap is always evolving, here are some of the areas of improvement and innovation that this team will bring to MetaMask:

• Adding new account types to MetaMask (e.g. smart contract based accounts, multi-sigs, etc)
• Seed phrase back-up solutions (e.g. cloud-based backups, password manager integrations)
• Hardware wallet UX enhancements (smoother onboarding flows, easier management of multiple hardware devices)

About the Role

We are looking for a senior product designer who would be excited to bring simplicity to complex user flows, encourage users to take the safest path available and champion other innovative key management features.

What you’ll do

• Facilitate design decisions related to security, UI, UX and product necessary for MetaMask’s current and future key management solutions.
• Design new account and key management features to ensure MetaMask continues to be an extremely safe experience while also usable.
• Create storyboards, wireframes, low-fi sketches, prototypes, and high-fidelity visual designs to meet needs of different stages of the product life cycles.
• Balance the need to answer in-the-moment implementation questions about your designs with the need to work ahead of the team to test prototypes and validate them in advance of implementation.
• Build a deep understanding of our users and their needs.
• Work with our design, QA, and engineering teams to build the best possible onboarding and key management user experience, while working within a secure execution environment and templated design system.
• Advise on tradeoffs between security and usability in user experience.

Who we’re looking for

Successful candidates should be used to operating at a senior level, working closely with external stakeholders such as design leads, product managers, and engineers - solving secure design and key management efforts across initiatives. They should also be proficient, or be able to quickly become proficient, in the following areas:

• 3+ years of software product design experience.
• Demonstrated interest or experience with blockchain related development and web3 technologies through: work experience, hackathons, open source work, personal projects, or similar experiences.
• Experience designing for usable security and complex flows.
• Experience with user research and usability testing of your product designs.
• Experience with agile processes (e.g. Scrum, Kanban), and integrating design within such processes.
• Experience in roles requiring close collaboration with Design, QA and Engineering.
• Ability to describe and provide a logical rationale for design decisions.
• Proactive and self-driven to be successful working in a remote environment.
• Kind, empathetic, and supportive towards team members.
• Timezone ideally between PT and ET, if in EU/UK you are able to have ~4 hours overlap with MetaMask core hours (9am-1pm PST)

Bonus points:

• You’re a MetaMask user!
• Understanding of the Ethereum blockchain and ecosystem.
• Prior experience designing for security.
• Prior experience with HCI design for physical hardware.

About ConsenSys

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on. Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.  Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.  You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

Why join ConsenSys? Here are some of the perks of being part of a unique organization like ConsenSys:

One of the most recognized tech companies in the blockchain ecosystem globally. A work experience at ConsenSys is a tremendous reference for your future career. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. The forefront of a revolution. We fundamentally believe blockchain is a next generation of technology that can lay the foundation for a more just and equitable society. You can be a part of building the digital economy of tomorrow and radically transforming our society for the better. A dynamic startup environment with deep roots. We are one of the earliest blockchain companies and a leader in the space. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.   Deep technical challenges. Blockchain technology is just over 10 years old. Ethereum itself is still a toddler. There is much to be done before these platforms can scale to the order of millions or billions of users. We are building the tools, infrastructure and applications l that are pushing the technology forward. Continuous learning and improvements. You’ll be constantly exposed to new concepts, ideas and frameworks from your peers and as you work on different projects — challenging you to stay at the top of your game. ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.