Principal Consultant - Payments Transformation

Payments Transformation Principal Consultant

Position Overview

We are looking for a dynamic, results-oriented Payments Transformation Principal Consultant to lead payment transformation consulting engagements and drive business growth. In this dual role, you will oversee complex projects involving transformational payment solutions across core money movements —such as ACH, Wire, and real-time payments—while also identifying and cultivating new client opportunities and expanding existing accounts. This position requires a unique mix of leadership, strategic insight, technical expertise, and business development acumen to deliver outstanding results for our clients and broaden our presence in the payments space.

About the team:

Working in the Banking and Payments domain at Capco extends well beyond a traditional consulting role – we focus on developing talent within a supportive environment while simultaneously challenging tomorrow’s leaders to partner with our clients and shape the future of financial services. At Capco, we deliver innovative solutions that shape market-leading strategies through implementing advanced technology with modern methods. Our experience across the ecosystem of banking segments, products, customer experiences, and supporting infrastructure has strengthened our reputation for innovation within the industry. We partner with retail, commercial, and private banks with capabilities including but not limited to mortgage issuance, lending, treasury management, and payments.

The team offers our clients the support and guidance they need to compete in an industry that has and continues to experience rapid modernization and change. Whether our clients are seeking to enhance operational performance, accelerate change, or transform the customer experience, our goal is to help them emerge as industry leaders and meet or exceed their business goals.

Key Responsibilities

Engagement Delivery

• Directly manage the delivery of payments-related consulting engagements, from strategic advisory to complex transformation and conversion programs; ensuring projects are delivered on time, within scope, and budget.
• Lead cross-functional teams, potentially comprised of Capco, partner, and client resources, across functional and technical capabilities, to ensure seamless delivery of program deliverables.
• Define project goals, success metrics, and delivery roadmaps to meet client objectives.

Client Relationship Management:

• Act as a trusted advisor to clients providing strategic and technical guidance throughout the engagement.
• Collaborate with senior client stakeholders to determine solutions to their problem(s), and demonstrate the ability to define the scope, success criteria, capacity requirements, and timelines for solving the problem(s).
• Manage expectations and maintain strong client relationships throughout the project lifecycle.

Business Development:

• Identify new business opportunities, including upselling additional services to existing clients and pursuing prospective clients in the payments industry.
• Develop and execute a business development strategy to achieve revenue targets ($1M-$3M annually) and contribute to the organization’s growth.
• Work with internal teams to identify cross-sell and up-sell opportunities during and after project implementations.

Requirements

Education and Experience:

• Bachelor’s degree or equivalent relevant work experience
• 7+ years of experience supporting payment solutions transformations and/or modernizations.
• At least 3 years in a professional services or management consulting role (preferably with a Big 4 or similar firm) supporting the Banking domain with a proven and demonstrable track record of account management and revenue generation.
• Demonstrated experience overseeing complex transformations implementing ACH, SWIFT, SEPA, real-time payments, or other payment networks including an understanding of payment systems, messaging formats (ISO 20022, NACHA, MT/MX), and API integrations.

Preferred Qualifications:

• Certifications in payment systems (e.g., Accredited ACH Professional (AAP), SWIFT Certified Specialist).
• Familiarity with Agile and Waterfall project management methodologies.
• Familiarity with global payment trends, including regulatory updates, digital transformation, and emerging technologies such as blockchain or open banking.

Join us to lead transformative projects, build meaningful client relationships, and contribute to shaping the future of the payments industry!

Why Capco?

A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change. As consultants, we work on the front-end business design all the way through technology implementation.

We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.

Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business. We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.

We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.

Ready to take the Next Step

If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

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