IT Ops Administrator

Shakepay is one of the fastest growing startups in Canada. We've grown 10x in the last year. 2% of Canadians use Shakepay. We're building something really special. We need true believers to join our team. We're looking for ambitious professionals with a thirst for knowledge that are interested in working with the most exciting financial innovation ever created: Bitcoin.   Bitcoin is important because it enables wealth to be stored with a person without need for a third party. Its fundamental use-case as a store of value with a predictable monetary policy is having profound implications on freeing people into financial sovereignty.  

IT Operations Administrator 

  This role is on the Security team, which is responsible for ensuring secure provisioning, procurement, and business continuity across all of Shakepay SaaS applications. You will report to the Head of Security.  

You will : 

• Empower a culture of safety, security, and compliance in all aspects of IT Operations activities.
• Deploy and manage enterprise applications across (e.g., Okta, Jamf, Google Workspace, ClickUp, Slack, Lever, GitHub, etc) on a day-to-day basis.
• Implement an IT HelpDesk capability and empower Shakers to file help tickets (e.g., account lockouts, password resets, software troubleshooting, etc).
• Integrate 3rd party SaaS applications and provision access to these applications via SAML/SSO configurations and integrations.
• Document and automate workflows and IT processes, such as employee onboarding and offboarding and access requests.
• Maintain inventories, provision, and image company-managed user devices (e.g., laptops, etc).
• Deploy company-wide access control measures to minimize data exposure risks (e.g., VPNs, secured WAPs at physical offices, etc).

 

Must have 

• Experience with cloud-native companies and tech stacks
• Experience building efficient processes that help scale IT support, onboarding, offboarding, and other access requests
• Experience working with ticketing systems (e.g. Jira, ClickUp, etc)
• Experience in working with predominantly Mac environment 
• Experience working with 1Password, Slack, Mobile device management solution MDM (mobile device management)

 

Nice to have 

• Experience with AWS security services and tooling
• Experience with Javascript (Node.js, React Native) and Python
• Knowledge of the technology behind bitcoin
• Prefer someone in the Montreal area 

 

What you get : 

• Potentially life-changing stock options. We believe everyone at Shakepay should have the financial upside for building a generational company
• Remote-friendly work environment: work from anywhere in Canada. If you're in Montreal, you can work from the office
• Generous vacation time: we think time off is essential, and highly encourage it.
• Personal development: we're here to help you define and hit your personal career goals so that you can get where you want to be
• Continued learning: every Shaker gets a yearly budget to spend on learning
• Employer-covered group insurance: health, dental, paramedical, disability and travel coverage to ensure you're at your best
• Get paid in Bitcoin: choose to take a percentage of your salary in the hardest, soundest money the world has ever known
• A collaborative and friendly team: we succeed together and we have fun doing it
• MacBook: company-issued laptop to make sure you're doing your best work
• Equipment stipend: every Shaker receives a stipend to use toward setting up their home office