Global Director of Operations, Crypto

You will build and manage a globally distributed team of trade ops associates providing 24/5 service coverage.

You and your team:

• Directly engage with our customers, providing a world-class service

• Review, identify and resolve trade differences

• Process trade corrections and cancellations

• Inventory account reconciliation

• Provide input into new procedures and processes as well as revisions to existing operations procedures and processes

• Manage our trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies

• Manage our global fiat banking relationships

• Maintain relationships with liquidity providers, token projects and all our vendors

• Assist with financial and regulatory audits

• Work closely with engineering to bring industry-leading crypto products to market

• Experienced running middle/back office trade operations for a brokerage or crypto exchange

• Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage

• Experience trading crypto professionally

• Experience in US crypto regulations