Founding Products Lead

About Dispatch

Web3 companies are struggling with a major challenge — they cannot reach or communicate with a majority of their customer base because they have no way to reach them. Dispatch is addressing this unprecedented opportunity by building brand new technology for direct communication - wallet to wallet - on the blockchain. We are working closely with partners to build features that are loved by customers AND that deliver gains in acquisition, engagement, and retention. We are searching for a Founding Product Lead who exercises strong 0-1 product judgement, and has an analytical mindset to drive results and prioritize execution in support of our plan to rethink communications and marketing on the internet. We have a working v1 that is already delivering value to customers; a rapidly growing list of medium and large customers that have already integrated our technology; a star list of investors that bring best-in-class crypto and startup expertise; and an ambitious roadmap for growth. This role can either be fully remote for someone in the United States, or based in our beautiful office in San Francisco.

Role and responsibilities

The founding product lead will chart a course to shape the future of communications for the hundreds of millions of web3 users that we expect to see in the next few years. They will have significant strategic impact and will be uniquely positioned and empowered to make a huge impact on the value that Dispatch provides its users. 🌐 This is an influential role at the company - a true strategic partnership with the CEO with tons of autonomy to help us become the market leader that shapes the space.

• Work with the CEO in setting direction and driving multi year strategy
• Drive product strategy and roadmaps
• Create and develop strategic partnerships with marquee customers to grow the Dispatch ecosystem
• Help develop a unique brand for the company and evangelize it externally into developer communities
• Inspire a team of individual contributors to deliver maximum results against key organization metrics and objectives
• Create a product process so engineering, design and marketing can collaborate to accelerate experimentation and rapidly ship features
• Work with CEO and key advisors on Dispatch’s token economics and take that to market

The most important capabilities for the role are

Experience driving strategic impact

• You have a track record of delivering significant, measurable results for a major strategic area or a group of related products.
• You are able to develop, execute, and shift strategy to align with company strategy and goals, and respond to new data as you receive it.
• You're comfortable articulating a vision and roadmap for your product area that is compelling and clear.
• You are able to consult across and beyond the team, process multiple inputs to prioritize focus areas, and drive understanding and commitment across the product org.

Analytical sense

• You're comfortable guiding product discovery and validation to identify key opportunities and define valuable and feasible solutions.
• Your work is informed by a keen understanding of the competitive landscape and industry trends.
• You're proficient with data tools & processes to inform decision-making and uncover new product opportunities.

Execution

• You're skilled at testing assumptions and mitigating risks across high-visibility products.
• You simplify complexity, remove blockers, and advocate for alternative approaches to solving problems.
• You are a master of best practices in product development, but you are always testing new approaches.
• You align the team and stakeholders across the business to execute effectively. You’re able to identify and resolve team health blockers.

Leadership

• You inspire and motivate the people around you to deliver excellent results for business impact
• You coach others to navigate ambiguity.
• You're comfortable providing regular, clear, structured feedback to help your team improve. You see yourself as a mentor with full responsibility for the professional development of your team.

Qualifications

• 8+ years of product management experience with demonstrated experience taking a product from 0 to 1, ideally in a B2C or B2B2C setting
• Demonstrated capacity to understand the unique needs of distinct customer communities, and strong motivation to dive deep into the web3 community
• Technical proficiency and effectiveness in working with engineering and design
• Equally comfortable co-designing long term strategy and driving short term product goals
• Alignment in values and the drive to build something lasting and impactful for the future of the internet

Benefits

• Competitive salary and equity.
• Comprehensive insurance (medical/dental/vision).
• Stipend for your ideal remote / WFH set-up.
• Flexible hours and a long-standing, supportive remote environment.
• Unlimited vacation: Take time when you need it (and we really mean it).