Dir, Field Services, FSI & Healthcare

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Locations: In this role you can work from Remote, United States
Overview:

Director of Solutions Engineering will lead, develop, and mentor a regional subset of our Solutions Engineering team focused on the Financial Services and Healthcare Industries. The ideal candidate will be passionate about building and developing GitHub's technical sales process and working with various teams to drive customer opportunities.

Responsibilities:

Customer and Industry Insights

• Coaches and leads the team in strategizing across the business to drive customer engagement initiatives.
• Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.

Trusted Advisor

• Creates connections and feedback loops with Product and Engineering teams.
• Leads analysis of overall customer situation for some of the largest accounts, and advises on gaps that would benefit from GitHub solutions.
• Maintains, models to the team, and leverages a broad knowledge of GitHub's product landscape, solutions, and strategy to address customer's needs.

Technology Strategy Formulation

• Leads analysis of overall customer situation for some of the largest and most complex accounts, and advises on gaps that would benefit from GitHub solutions, using an understanding of the business strategies and outcomes that technology can support.
• Drives efforts to resolve any blockers to solution implementation.
• Validates strategy and plan with customer stakeholders.
• Plays a critical role in partner sell-with scenarios (if applicable), working collaboratively to scale solutions through partner channels.

Sales Partnership

• Coaches team to identify and understand customer issues and propose viable solutions. Leads team-based efforts with technical teams to solve technical challenges and pain points, as necessary. Conducts proofs of concept (pre-sales) or demos products (post-sales).

In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.

Qualifications:

Required Qualifications:

• 10+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
  
  • OR Bachelor's Degree in Computer Science, Information Technology Engineering, Business, or related field AND 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
  • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
  • OR Doctorate in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
  • OR equivalent experience.
• 3+ years project/product management or technical lead experience
  
  • OR 1+ year(s) formal or informal people management experience.

Preferred Qualifications:

• Technology Experience: 5+ years experience in digital transformation using technology to drive customer business outcomes.
• Consulting Experience: 5+ years experience in business consulting, consultative selling, or customer-facing experience.
• Working knowledge of highly regulated customers and accounts in the Financial Services and Healthcare Industries.
• Experience with Devops and the Software Development Lifecycle; understanding of Application Security, AI tools, and CI/CD.

Compensation Range: The base salary range for this job is USD $127,120.00 - USD $337,190.00 /Yr.

In addition, this role also has the opportunity to earn sales incentives. On target earnings (OTE) is based on a 70/30 base salary/sales incentive.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. GitHub Leadership Principles:

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are: GitHub is the world’s leading AI-powered developer platform with 100 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
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