Community Manager

Chingari is looking for a Community Manager to support our communities through our online presence with Social Media and chat platforms. Community Managers will be representing Chingari and should be very knowledgeable about our services and the cryptocurrency industry in order to best support and create content for our communities with accuracy and passion. The ideal Community Manager has exceptional written communication skills with the mind-set for helping others. They have the ability to develop engaging and unique content to excite existing users and inspire new users to our platforms. You should also possess the ability to moderate community conversations. Ultimately, you will act as the face and voice of our brand and the management of all community communication. Responsibilities • Grow and manage local online and offline Chingari communities • Creation of written content for Chingari, focusing on the Indian market • Moderate the local Chingari forums, social platforms and chat groups and interact with the community to increase positive engagement • Explore new community friendly platforms to facilitate the expansion of Chingari local user base and influence • Assist in organising online and offline events and meet-ups • Assist with Chingari Angels recruitment and bonding • Help with translations and proofread content • Share market feedback and user suggestions with relevant functional teams in HQ • Stay informed on trends in digital technology and the crypto space • Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms • Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings • Assisting the creative team with the design of promotional materials • Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives • Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems • Monitoring social media and company website metrics • Utilizing SEO methods to increase site traffic • Suggesting new ways to promote company offerings and to reach consume Requirements • Proven community management experience with strong ownership and emotional intelligence. • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter). • Familiarity with online platforms such as Telegram, Twitter, Facebook, Medium, Instagram, LinkedIn, YouTube, etc. • Strong understanding of cryptocurrency/block chain related terminologies and trends and have a liking for crypto cultures. • Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible. • Native or near native level ability in the local language