Account Manager

Magic Eden is the #1 NFT marketplace on Solana. Our mission is to be the destination for discovering, trading, and creating NFTs. Magic Eden has been a community-first marketplace since day 1 and strives to be the most customer-centric NFT marketplace. Magic Eden is a remote first company with competitive benefits and perks; all the roles are open for global talent. The Account Manager will manage 20~30 existing accounts to improve their performance and drive revenue growth on the Magic Eden platform. This role requires strong passion and in-depth knowledge of the NFT ecosystem.

Responsibilities

• Monitor the performance of client accounts and communicate with partners to discover new growth opportunity
• Analyze performance to to create optimization strategies and sell through; optimization goals include but not limited to: account scale up, general creative tips, and best practices
• Identify high-value opportunities and low-hanging fruit
• Communicate effectively with customers and internally stakeholders to ensure good customer experience
• Collaborate with internal resources to develop product features/tools/delivery/account management strategy that empower the ecosystem

Qualifications

• Minimum 3 years experience as an Account Manager in marketplace/tech industry
• Strong passion and In-depth knowledge of the NFT ecosystem
• Strong learning ability and ability to analyze data and identify insights to assess project performance
• Strong attention to detail and a proven ability to manage multiple and conflicting priorities and meeting deadlines
• Experience working in a fast-paced, client-facing technical services environment supporting web-based products
• Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders
• Self-starter, a fast learner who has critical thinking

Magic Eden Offers

• Competitive compensation and profit-sharing equity
• Unlimited PTO
• Comprehensive health plans
• Wellness and work from home allowance

Magic Eden is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Magic Eden is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at hrops@magiceden.io